Tenerife Experience Hostel

I would not recommend this hostel — it’s clearly gone downhill. The hostel has zero vibe: no social events, no music, no atmosphere. The photos suggesting community and togetherness feel misleading. While the staff are friendly, that’s one of the few positives. The location is also a downside — it’s away from the city center, so you need a fairly long walk just to reach anything of interest. Bedrooms miss basic hostel standards: no individual bed lights, and poorly designed bunks where you can’t sit up on the lower bed without hitting your head. Bathrooms are uncomfortable and poorly maintained. There are no bins under sinks, so trash ends up on them. The sinks are confusing and unlabeled — one guest thought they were broken and used the kitchen sink instead. There are no hand towels, broken fixtures and locks left unfixed for days, and poor shower drainage that regularly floods the floor outside the showers, creating a safety issue. Kitchen is frustrating to use: no hot water, worn-out cooking pans, and a lack of basic supplies (even tea or sugar) despite containers being there. Storage is limited and impractical. There are far better hostels in Tenerife. I wouldn’t stay here again or recommend it.

Awful staff and their dog. The staff need to be better educated on how to treat customers—their approach was very unwelcoming. In addition, hostel management should inform guests in advance about the presence of a dog. Sadly I cannot recommend this place.

I had a great experience here! Only stayed one night and everything went pretty smoothly. My favourite part was getting to know and speaking with the staff there. I had great conversations with Mike and with Ezequiel and they were both super interesting, fun, and welcoming people. The other people in the hostel were all also super nice and friendly. Highly recommend this hostel for your stay in Santa Cruz!

From Boston here and this hostel was hands down the best hostel experience in my travels across Europe. Friendly staff that treats everyone like family. Clean Rooms, great roof to chill with people and the location was amazing to get to anywhere on the island. Highly recommend anyone coming to Tenerife to only come here. I will for sure be coming back again.

It was an ok stay. They definitely don’t have enough bathrooms for the amount of people staying there and you often have to wait. The mattresses were really worn out and you could actually feel and see the dent in the mattresses and some stains on the mattress itself. Staff was great and tried their best. Especially the Spanish girl at the reception is really friendly and welcoming.